Your strategic partner for navigating blockchain and Web3. We are a team of seasoned professionals, each bringing specialized knowledge, real-world experience, and deep industry insight.
From launching secure communities, to community intelligence with marketing insights – our mission is simple: To elevate every step of your Web3 journey.
Every successful Web3 project stands on three essential pillars. We have seen many teams focus on building the product and running marketing campaigns while leaving the community for later. However, these three pillars are synchronised like gears in a machine.
At AmaZix, we will gather intelligence about your audience to find what messaging resonates with them, and help you refine your marketing campaigns.
The Challenge: Crisis Management & Sustained Trust
Maintaining reliable communications during alleged Impermanent Loss Protection crises in the 2022 bear market. Keeping the community engaged with healthy conversations, keeping users updated with the latest info as the protocol develops, and responding to dApp support requests via ticketing system.
The Result: We have maintained a healthy community. The Bancor protocol has evolved over the years and the Bancor community has grown to remain one of the most supportive groups in DeFi. We maintain a working relationship to this day.
The Challenge: Distinguishing Support from Engagement
With over 30,000 users across TrustSwap's Telegrams and Discord, AmaZix maintains a healthy community. The challenge was separating engagement from support to achieve optimal assistance without cluttering community dialog.
The Result: To this day the TrustSwap ticketing inbox sits at 0. AmaZix provides 24/7 support 365 days a year from seasoned blockchain users. Telegram and Discord conversations are no longer sidetracked by support issues.
The Challenge: High Volume Drop Coordination
With 30k Telegram members, 108k Discord members, and over 750K app users anticipating drops from Marvel and DC Comics, channels were extremely busy making coordination difficult.
The Result: AmaZix completely streamlined communications across platforms. The community continues to receive all assistance required during busy moments, from drop inquiries to app support, while quickly mitigating scammers.
"AmaZix have been a great support to World Mobile, and have helped to ensure the community have had their voices heard and questions answered"
— Mike Blake Crawford
"The executive staff has done a great job communicating with us. You have a very good team. And we were well served during the IDO launch, as your Community Management team proved to be very responsive. So everything is perfect."
— Michael Maciuk, CMO
"We hired AmaZix for the token launch, which they handled like absolute champs. It would have been impossible without them"
— Simon Toth, Head of Community
"We benefitted significantly from our collaboration with Amazix. When you're aiming to foster a secure and supportive community, you have to have trust in your partners. We could trust Amazix thoroughly, from trusting them with our hard-won relationships to sensitive permissions and incident management. Everyone we interacted with in the team always brought a positive, solutions-focused attitude. Overall, this resulted in a fruitful collaboration and well-supported community."
— Gemma, COO, Valory
We're more than a service provider – we're your long-term partner in building, protecting, and growing your Web3 presence.
