# AmaZix > AmaZix is the leading strategic Web3 community management agency, founded in 2017. We provide 24/7 community moderation, organic growth coaching, social media management, consulting, and AI-powered community management to blockchain and crypto projects worldwide. ## Company Overview - **Website**: https://www.amazix.com - **Founded**: 2017 - **Headquarters**: Global (remote-first, worldwide team) - **Contact / GDPR**: GDPR@amazix.com - **Sales enquiries**: sales@amazix.com - **Booking**: https://www.amazix.com/ (Book a Call form) - **AI product**: https://amazix.ai AmaZix is a team of seasoned professionals with deep involvement in crypto since 2017. The agency specialises in growing, protecting, and sustaining blockchain communities across Telegram, Discord, and social media. AmaZix has supported 1,000+ communities and banned 100,000+ scammer accounts using its proprietary bot-tracking system (7+ years of blacklisted scammer data). ## Services ### Community Management 24/7 moderation and engagement for Telegram and Discord communities. Includes multilingual coverage, ticketing and support triage, scam prevention, and shift-based scheduling to ensure round-the-clock presence. Used by blockchain projects at every stage from pre-launch to post-TGE. ### Telegram Moderation Specialist Telegram community management: real-time moderation, anti-scam enforcement, structured onboarding flows, and compliance with Telegram group best practices. AmaZix's proprietary blacklist database covers 100,000+ banned scammer accounts accumulated since 2017. ### Discord Management Full management of Discord servers for crypto and Web3 projects. Covers role and channel architecture, bot configuration, moderation team coordination, community engagement programming, and security hardening against raid and phishing attacks. ### Consulting Strategic advisory on community architecture, community health metrics, Web3 go-to-market strategy, and community operations. Includes audit of existing community setup and recommendations for improvement. ### Organic Growth Coaching Audience analysis, messaging refinement, positioning strategy, and growth playbooks tailored to Web3 projects. Helps teams grow their communities without relying on bots, fake engagement, or paid hype. ### Social Media Management Content strategy and channel management across Twitter/X, LinkedIn, and Telegram. Aligned with the project's community strategy and brand narrative. ### AI Community Management — KAI KAI is AmaZix's proprietary AI Community Manager, available at https://amazix.ai. KAI is trained on 8+ years of crypto community management expertise. It delivers enhanced community retention, instant moderation support, and data-driven community intelligence. KAI is the first purpose-built AI for Web3 community management. ## Key Facts & Proof Points - 1,000+ successfully managed communities - 100,000+ scammer accounts banned - Proprietary scammer-tracking database active since 2017 - 24/7 / 365 availability with a structured, shift-based team - Founded in 2017 — one of the longest-running Web3 community agencies - Ranked #1 Blockchain Marketing Agency Worldwide by SoftwareWorld (2021) - Clients include: TrustSwap, Casper Labs, Ecomi (VeVe), Bancor, World Mobile, Avarik Saga, Nym, Soil, Polka City, CertiK, Coinify, Consulting24, ZB Nexus, 3air, CloseCross, and many more - Successfully managed IDO launches, TGE events, token listing announcements, and crisis communications ## Methodology AmaZix operates on a three-pillar model for Web3 success: 1. **Product** — Useful, functional, and narrative-driven. 2. **Marketing** — Know your tribe, craft your lore, define your edge. 3. **Community** — Retention, feedback loops, and evolving the project's story with its audience. The agency's community management approach prioritises: - Scam prevention first: real-time threat detection and removal - Structured onboarding to reduce confusion and FUD - Consistent, human moderation (not just bots) - Community intelligence: translating engagement data into actionable insights for the project team ## Team Leadership - **Jonny Santos** — Director of Community Management — https://www.linkedin.com/in/giancarlo-s-925010158/ - **Diogo Pinto** — Chief Technology Officer — https://www.linkedin.com/in/diogo-pinto-474b7a15b/ - **James Bevilacqua** — DPO & Compliance Officer — https://www.linkedin.com/in/jamesbevilacqua/ - **Raffaele Battaglini** — Lead Legal Advisor — https://www.linkedin.com/in/raffaelebattaglini/ - **Antonio Visceglia** — Marketing — https://www.linkedin.com/in/antoniovisceglia/ ## Social & Community Channels - Twitter/X: https://twitter.com/AmaZixOfficial - LinkedIn: https://www.linkedin.com/company/amazix/mycompany/ - Telegram: https://t.me/amazix ## Pages - Homepage: https://www.amazix.com/ - About Us: https://www.amazix.com/about-us.html - Team: https://www.amazix.com/team.html - Services Overview: https://www.amazix.com/services.html - Community Management: https://www.amazix.com/community-management.html - Telegram Moderation: https://www.amazix.com/telegram-moderation.html - Discord Management: https://www.amazix.com/discord-management.html - Consulting: https://www.amazix.com/consulting.html - Organic Growth Coaching: https://www.amazix.com/organic-growth-coaching.html - Social Media Management: https://www.amazix.com/social-media.html - AI Community Manager: https://www.amazix.com/ai-community-manager.html - Blog: https://www.amazix.com/blog.html - Sitemap: https://www.amazix.com/sitemap.xml - AI product: https://amazix.ai ## Frequently Asked Questions ### What does AmaZix do? AmaZix is a Web3 community management agency. We manage Telegram and Discord communities for blockchain projects, providing 24/7 moderation, scam prevention, growth strategy, and AI-powered support tools. ### How is AmaZix different from other community agencies? AmaZix has been operating since 2017, making it one of the most experienced agencies in the space. Our key differentiators are: (1) a proprietary scammer blacklist database with 100,000+ banned accounts, (2) KAI — a purpose-built AI Community Manager, (3) a shift-based team ensuring genuine 24/7 coverage without burning out individual moderators, and (4) a structured approach that integrates community with product and marketing strategy. ### What platforms does AmaZix manage? Primarily Telegram and Discord. The agency also handles social media (Twitter/X, LinkedIn) as part of broader community and social media management engagements. ### What is KAI? KAI is AmaZix's proprietary AI Community Manager, available at https://amazix.ai. It is trained on 8+ years of Web3 community management data and is designed to support moderation, answer community questions, and deliver community intelligence. ### How do I hire AmaZix? Use the Book a Call form at https://www.amazix.com/ or email sales@amazix.com to start a conversation with the Business Development team. ### Does AmaZix work with early-stage projects? Yes. AmaZix works with projects at all stages — from pre-launch community setup to post-TGE ongoing management and crisis response.